Privacy policy

Royal Palace Boutique Privacy Policy

Effective Date: September 28, 2026

Royal Palace Boutique (“Royal Palace Boutique,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information of our customers and website visitors.

This Privacy Policy explains how we collect, use, disclose, protect, and retain personal information when you visit or shop at Royalpalaceboutique.net.

1. Information We Collect

Depending on how you interact with our store, we may collect:

Name
Billing address
Shipping address
Email address
Phone number
Payment and transaction information
Products purchased
Order history
Account information
Information submitted through our contact forms
Marketing preferences
Device, browser, IP address, and website activity information
Cookies and similar technologies
Information necessary to prevent fraudulent or unauthorized transactions

We only collect information that is reasonably necessary to operate our business, process orders, provide customer service, improve our store, comply with legal obligations, and protect our customers and business.

2. How We Use Your Information

We may use personal information to:

Process and fulfill orders
Process payments
Provide shipping and delivery services
Send order confirmations and updates
Respond to customer-service inquiries
Provide requested products and services
Maintain customer accounts
Improve our website and shopping experience
Send marketing communications when permitted by law
Provide personalized advertising and marketing where permitted
Analyze website traffic and customer interactions
Prevent unauthorized transactions, fraud, abuse, and other suspicious activity
Protect our customers, business, website, and payment systems
Resolve disputes and investigate complaints
Comply with applicable laws and legal requirements

3. Fraud Prevention and Transaction Security

Royal Palace Boutique takes payment security and fraud prevention seriously.

We may review orders and transactions for indicators of fraud, unauthorized activity, abuse, or other suspicious behavior.

For security purposes, we may use information such as:

Billing and shipping information
Order information
Payment-related information
IP address
Device and browser information
Transaction history
Account information
Other information reasonably necessary to verify a transaction

We may delay, cancel, decline, or request additional verification for an order when we reasonably believe the transaction may be unauthorized, fraudulent, or otherwise pose a security risk.

4. Payment Information

Payments may be processed through Shopify Payments and/or other payment providers made available through our store.

Royal Palace Boutique generally does not directly store complete credit-card numbers or other full payment credentials on our own systems. Payment information may be processed by the applicable payment provider according to its privacy and security practices.

Shopify processes customer information as part of providing Shopify’s services. Shopify explains that its services may use information for authentication, security, payment processing, and fraud prevention.

5. Shopify and Service Providers

Our online store is powered by Shopify.

We may use third-party service providers to help us operate our business, including providers involved in:

Payment processing
Fraud prevention
Shipping and fulfillment
Website hosting and technology
Customer service
Analytics
Marketing and advertising
Email communications
Order processing

These providers may process personal information as necessary to provide services to us or to fulfill transactions.

Shopify states that when Shopify Network Intelligence is enabled, additional customer-data processing may occur to provide enhanced services. Shopify requires merchants to provide appropriate disclosures about this processing.

6. Advertising and Marketing

We may use advertising, analytics, and marketing services to promote Royal Palace Boutique.

These services may use information such as cookies, device information, website interactions, or purchase activity, subject to applicable law and available privacy controls.

Advertising partners may include Shopify and third-party advertising platforms.

Where required by applicable law, we will provide appropriate consent and opt-out mechanisms.

7. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

Keep the website functioning
Remember customer preferences
Maintain shopping-cart functionality
Understand website usage
Improve website performance
Measure advertising effectiveness
Support security and fraud prevention
Provide relevant marketing where permitted

You may be able to control cookies through your browser and through privacy controls provided by our website.

Shopify provides merchants with tools for privacy policies, cookie banners, and data-sharing opt-outs.

8. Information Sharing

We may disclose personal information when reasonably necessary to:

Process and fulfill an order
Process payments
Ship products
Prevent fraud
Detect unauthorized transactions
Provide customer service
Operate and improve our website
Provide advertising and analytics services
Comply with legal obligations
Respond to lawful requests
Protect our rights, customers, employees, or business
Investigate suspected fraud, abuse, or unlawful activity

We do not sell customer information simply as a source of revenue.

9. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Customers should also protect their account credentials and notify us promptly if they believe their account or information has been compromised.

10. Data Retention

We retain personal information only for as long as reasonably necessary for legitimate business purposes, including:

Completing transactions
Maintaining business and financial records
Providing customer service
Preventing fraud
Resolving disputes
Complying with legal and tax obligations
Enforcing agreements
Protecting our business and customers

When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.

11. Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, which may include the right to:

Request access to certain personal information
Request correction of inaccurate information
Request deletion of certain information
Request information about how your information is used or disclosed
Opt out of certain marketing communications
Opt out of certain data sharing or targeted advertising where applicable
Withdraw consent where processing is based on consent

Some rights may be subject to legal limitations or exceptions.

12. Marketing Communications

If you subscribe to our marketing communications, we may send promotional emails, special offers, product announcements, and other marketing communications.

You may unsubscribe from promotional emails at any time by using the unsubscribe link contained in the email.

Transactional communications, such as order confirmations, shipping notifications, and important account communications, may still be sent when necessary.

13. Children’s Privacy

Our website is not intended for children under the age required by applicable law to independently provide consent to data processing.

We do not knowingly collect personal information from children in violation of applicable law.

14. International Data Processing

Because Shopify and certain service providers may operate internationally, personal information may be processed or stored in countries other than the country where you live.

Where required, appropriate safeguards will be used for applicable international transfers.

15. Shopify Privacy Policy

Because our store is powered by Shopify, Shopify may process information associated with your interactions with our store.

You can review Shopify’s consumer privacy information here:

Shopify Consumer Privacy Policy

Shopify specifically requires merchants using Shopify Network Intelligence to provide customers with information about Shopify’s processing and to prominently link to Shopify’s privacy policy.