Shipping policy

Royal Palace Boutique Shipping Policy

Last Updated: September 28, 2026

Thank you for shopping with Royal Palace Boutique. We are committed to getting your order to you safely and efficiently. Please review the following shipping terms before placing your order.

Order Processing

Orders are typically processed within 2–5 business days after payment has been successfully received.
Business days are Monday through Friday, excluding holidays.
Orders placed on weekends or holidays will begin processing on the next business day.
During launches, sales, holidays, or periods of high order volume, processing may take longer.
You will receive a shipping confirmation email with tracking information once your order has shipped.

Shipping Times

After your order has been processed:

Standard Shipping: Approximately 5-10 business days
Expedited Shipping: Approximately 1–4 business days, when available.

Shipping times are estimates and are not guaranteed. Carrier delays, severe weather, holidays, incorrect addresses, or other circumstances outside of Royal Palace Boutique’s control may cause delays.

Free Shipping

Free standard shipping is available on orders of $100 or more within the United States, unless otherwise stated during a promotion.

The qualifying order total is calculated based on eligible merchandise after discounts and before applicable taxes and shipping charges.

Address Accuracy

Customers are responsible for providing a complete and accurate shipping address at checkout.

Royal Palace Boutique is not responsible for packages delayed, returned, or delivered to an incorrect location because of an incorrect or incomplete address provided by the customer.

If you notice an address error immediately after placing your order, please contact us as soon as possible. We will do our best to assist, but we cannot guarantee that an address can be changed after an order has entered processing or shipped.

Tracking

Once your order ships, tracking information will be sent to the email address provided at checkout.

Please allow 24–48 hours for tracking information to update after receiving your shipping confirmation.

Lost, Stolen, or Delivered Packages

Once tracking shows that a package has been delivered, Royal Palace Boutique is not responsible for packages that are lost or stolen after delivery.

If your package shows as delivered but you cannot locate it, please:

Check around your delivery location.
Check with household members or neighbors.
Contact the shipping carrier directly.
Contact us if you need assistance with the carrier claim process.

Damaged Packages

If your package arrives visibly damaged, please take photographs of the package and its contents before discarding any packaging and contact us as soon as possible.

International Shipping

If international shipping is offered, customers are responsible for any applicable customs duties, import taxes, brokerage fees, or other charges imposed by the destination country.

Royal Palace Boutique does not control these charges.